If the paper is not loaded properly in the cassette, remove the paper, and then reload it after aligning the edges of the sheets. If you were not able to remove the paper in step 3 continue below: The paper loaded in the cassette (lower) is jammed. NOTE – When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.Īttach the cassettes to the machine, and then press the button. If the paper is not loaded properly in the cassette, remove the paper and then reload it after aligning the edges of the sheets. If you were not able to remove the paper in step 4 continue below: If you cannot pull out the paper, open the paper output tray. NOTE - Do not touch the inner parts of the machine. Press the button to cancel any print jobs and turn off the machine. If you unplug the power cord, all the faxes stored in the machine's memory are deleted. Make sure the machine completed sending or receiving all faxes before disconnecting the power cord. NOTE - The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent faxes are stored in the machine's memory. Remove the jammed paper following the procedure below. The paper loaded in the cassette (upper) is jammed. Load correct paper size and press the button. The sizes of paper suitable for double sided printing are A4, Letter, A5 and 5"x7" Press the button on the device.ġ310/E10 - Orange light blinking 10 timesĭouble sided printing cannot be performed (paper size not supported). Remove the jammed paper from the under tray. Remove the jammed paper from the rear tray.Ī paper jam has occurred in the under tray at the front of the machine. Press the button on the device to continue printing.Ī paper jam has occurred in the rear tray. Locate and remove the jammed paper from the printer. Note - This error is detected at the start of printing or during printing.Ī paper jam has occurred during printing. Open the front door to allow prints to exit. NOTE - Do not open or close the cover while printing is in progress, as this can damage the machine. The machine will not reprint the page that was printing when the cover was opened. The machine will eject the blank paper and resume printing from the next piece of paper. Press the machine's or button to dismiss the error. If paper is left inside the machine, remove the paper slowly with both hands and close the cover. The cover has been opened while printing is in progress. Do not close the ink tank cover while you are replacing an ink tank. The large size photo paper or plain paper such as A4, B5, A5, 8" x 10" (20 x 25 cm), Letter, or Legal, or envelope can be loaded in the cassette (lower).Ĭlose the ink cover and wait for a while. There is no paper in the cassette (lower). If the above solution has not resolved your error, please contact your nearest. NOTE - If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) and try to print on it, a paper jam will occur.Īlign the paper guides with both edges of the paper when you load paper. The small size photo paper such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm), or Hagaki can be loaded in the cassette (upper). Load paper in the paper source suitable for the paper size. There is no paper in the cassette (upper). This error occurred due to one of the following reasons. Insert paper into the cassette (paper tray).
No CD or DVD is present on the CD/DVD tray.
Insert the CD/DVD tray within the inner cover, ensuring the tray is kept level. NOTE: Make sure that there is no dirt on the CD/DVD tray
Place the CD/DVD (with the printable surface facing up) onto the CD/DVD tray Open the paper output tray on the front of the device. No CD/DVD Tray is inserted within the printer. If the above solution has not resolved your error, please contact your nearest Canon authorised service facility using the link at the top of the page. Press the button on the device to continue. There is no paper in the rear paper tray at the back of the printer.
Please click on the error code or error message to know some useful information that will assist you in resolving your issue. Please find below a list of error codes and error messages you may see on CANON PIXMA TS8320 display Click here and find out more information about secret codes.ĬANON PIXMA TS8320 Error Codes & Messages Let's get access to secret information about CANON PIXMA TS8320.
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